StoreyPark

Frequently asked questions

Registering, approval and sharing, answered.

How do I register if I'm a homeowner?
Click Register and enter your email, a password, and your house number, street, and ZIP code exactly as they appear on your HOA records. We verify the address before your account is created.
Why is my account "Pending Approval"?
Every new registration is reviewed by an HOA administrator before activation. This usually takes 1–2 business days.
I didn't receive my activation email.
Check your spam folder. Activation links expire after 24 hours — contact the HOA office if yours has expired.
Can a family member have their own login?
Yes — add them under Family in your dashboard and enable "Allow Login Access."
Who can see the posts and photos I share?
You choose visibility per post — Public or Homeowners Only, depending on settings enabled by your board.